Laxmi - Multigrain Atta 10lb

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Regular price $17.49 USD
Sale price $17.49 USD Regular price
Description
Multigrain Atta
Shipping Policy
Shipping Policy for Manpasand Market

Effective Date: 7/17/2023

Thank you for choosing ND Online Grocers for your grocery needs. We are committed to providing a seamless and convenient shopping experience. Please review our shipping policy below to understand our delivery process and procedures.

1. Delivery Area:
- We currently offer delivery services to customers within Austin, TX and around,  in accordance with our delivery coverage. Please note that delivery areas may be subject to change, so we recommend checking our website for the most up-to-date information.

2. Delivery Options:
- We provide local delivery within our specified delivery area. For local delivery, we offer free delivery on all orders above $50. Orders below $50 may be subject to a delivery fee, which will be clearly indicated during the checkout process.

3. Delivery Timeframe:
- We strive to deliver your groceries in a timely manner. Once you place your order, our team will process and pack it for delivery. The estimated delivery timeframe will be provided during the checkout process based on availability and your chosen delivery time slot.

4. Delivery Process:
- Our delivery personnel will ensure your order is carefully packed and transported to your designated delivery address. We take utmost care to maintain the quality and freshness of your groceries during transit.

5. Delivery Notifications and Tracking:
- We understand the importance of staying informed about your delivery. You will receive email or SMS notifications regarding the progress of your order, including confirmation, dispatch, and estimated delivery time. Additionally, we may provide tracking information to track your delivery status in real-time.

6. Order Modifications and Cancellations:
- If you need to modify or cancel your order, please contact our customer support team as soon as possible. While we will make every effort to accommodate your request, changes or cancellations may be subject to certain limitations based on the order status and our delivery schedule.

7. Perishable Items and Special Handling:
- We take extra care when handling perishable items to ensure they remain fresh during delivery. Our packaging and delivery processes are designed to maintain optimal temperature conditions for perishable goods. If you have any specific instructions or requests for handling certain items, please inform us during the checkout process.

8. Inclement Weather and Force Majeure:
- In case of severe weather conditions or events beyond our control (e.g., natural disasters, strikes, etc.), delivery delays or cancellations may occur. We will make every effort to keep you informed and reschedule deliveries accordingly.

9. Customer Satisfaction and Support:
- We value your satisfaction and strive to provide exceptional customer service. If you have any questions, concerns, or feedback regarding your delivery or our services, please contact our customer support team through the contact information provided on our website.

10. Policy Updates:
- We reserve the right to update our shipping policy as needed. Any changes to the policy will be effective immediately upon posting the updated version on our website. We recommend checking our policy periodically to stay informed about any modifications.

Thank you for choosing Manpasand as your trusted grocery delivery service in Texas.
Returns & Exchange Policy
At Manpasand, we strive to provide our customers with the highest quality products and exceptional service. We understand that there may be situations where you need to return or request a refund for an item. Please review our Returns & Refunds Policy below for more information:

1. Return Eligibility:
- We accept returns and process refunds on a case-by-case basis. Contact our customer service team at [provide customer service contact information] within [specify the time frame, e.g., 24 hours] of receiving your order to initiate a return or refund request.
- To be eligible for a return or refund, the item must be unused, unopened, and in its original packaging. Perishable items, such as fresh produce or dairy products, may have additional guidelines for return eligibility.

2. Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact our customer service team immediately. We may request photos or other evidence to assess the situation and provide an appropriate resolution.
- Depending on the circumstances, we may offer a replacement, refund, or store credit for the damaged or incorrect item.

3. Quality Issues:
- We take pride in offering high-quality products. If you encounter any quality issues with an item, such as spoilage or defects, please reach out to our customer service team promptly.
- Our team will evaluate the situation and determine the appropriate course of action, which may include a replacement, refund, or store credit.

4. Refunds:
- Refunds will be issued using the same payment method used for the original purchase. Please allow a reasonable processing time for the refund to appear in your account.
- In some cases, we may provide store credit as an alternative to a refund.

5. Free Delivery Orders:
- If you received free delivery for your order, the refunded amount may be adjusted to account for the delivery fee that would have been applicable if the order did not meet the free delivery threshold. Our customer service team will provide you with the necessary information regarding your refund calculation.

Please note that our Returns & Refunds Policy is subject to change without prior notice. We encourage you to review the policy periodically on our website (https://manpasandmarket.com) for any updates.

For any further assistance or to initiate a return or refund request, please contact our customer service team at mponlinemarket@gmail.com. We are here to help and address any concerns you may have.